Collins urges Windstream to provide increased access to rural broadband

GAINESVILLE, Ga. — Reps. Doug Collins (R-Ga.), Austin Scott (R-Ga.), and Sanford Bishop (D-Ga.) today sent a letter to Windstream underscoring the importance of providing increased access to broadband – particularly in rural areas – in the midst of COVID-19.

“As representatives of thousands of Windstream customers, we write today regarding the impact coronavirus has had on broadband access in rural communities throughout Georgia,” they wrote. “In the past, we have written to you regarding the inadequate internet service our constituents are receiving despite your company’s acceptance of federal dollars to expand access. While we know Windstream has upgraded some areas that are more populated and less rural, many of our constituents continue to struggle with poor broadband speeds.”

For years, Windstream customers across Georgia have consistently struggled to gain access to reliable broadband speeds. Congress has taken significant steps toward expanding rural broadband infrastructure in recent years, including securing federal funding to providers in rural areas. However, some carriers – like Windstream – have failed to provide adequate broadband speeds to consumers despite collecting taxpayer dollars. As this pandemic is forcing more and more Georgians to rely on the internet, access to reliable broadband is more critical than ever before.

“Due to the coronavirus outbreak, thousands of Georgians are being forced to work, learn, and recreate from home. This undoubtedly has increased the strain on the networks your consumers depend upon. Over the past several years, we have heard complaints of a network that is overburdened and cannot keep up during peak use. Even though we have been calling for increased internet access in rural areas for years, this moment in time shows that Windstream has yet to meet the mark.”

Read the full letter here.